Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.
- Introduction
By accessing or using CoolShop24 (the “Website”), customers agree to comply with and be bound by the following terms and conditions. Please review them carefully before engaging with our services or making any purchase.
2. Product Information
CoolShop24 sells a variety of electronic products, with a primary focus on split and window air conditioners. Product descriptions, specifications, prices, and availability are subject to change without notice. We strive to ensure accuracy, but we do not warrant that all details are always current and error-free.
3. Orders and Payments
All orders placed on CoolShop24 are subject to acceptance and availability. Payment methods available will be clearly displayed at checkout. We reserve the right to refuse or cancel any order at our discretion.
4. Delivery and Returns
Delivery timelines are approximate and may be impacted by external factors. Returns and exchanges are accepted as per our Return Policy, which is available on the website. Customers must retain original bills and packaging for returns or warranty claims.
5. Warranty and Service
Products sold by CoolShop24 are covered by their respective manufacturer warranties unless stated otherwise. Details of warranty coverage are available upon request and vary by product.
6. User Data and Privacy
By using this website, customers may provide personal information such as name, contact details, and address. CoolShop24 is committed to keeping all personal data secure and confidential. Data will only be used for processing orders, customer communication, and providing support. We do not sell, rent, or disclose your information to third parties, except as required by law or for order fulfillment (e.g., shipping partners).We use industry-standard security measures to protect your data. Users have the right to request access to, correction, or deletion of their personal data by contacting us via the details provided on our Contact Us page.
7. Changes to Terms and Conditions
CoolShop24 reserves the right to update these Terms and Conditions at any time. Changes will be posted on the website and will become effective immediately.
8. Governing Law
These Terms and Conditions are governed by Indian law. All disputes are subject to the jurisdiction of the courts where CoolShop24 operates.
