At CoolShop24, protecting your personal information is a top priority. This Privacy Policy outlines how we collect, use, and safeguard the data you share with us when visiting or purchasing from our website.
Information We Collect
We may collect personal details such as your name, phone number, email address, and shipping information when you register, place an order, or contact us through our website. We may also collect data about your interactions with our products, services, and working hour inquiries.
Use of Information
To process your orders and deliver products efficiently To respond to your questions during our business hours (Monday to Saturday: 10:00 AM to 8:00 PM; Sunday closed)To update you on order status, special offers, or new products related to electronics and air conditioners To improve our website and services based on your feedback and usage patterns
Data Protection
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. Your data will only be used by CoolShop24 and trusted partners involved in order processing and delivery. We do not sell or rent your personal information to third parties.
Cookies and Analytics
Our website may use cookies and similar tools to enhance user experience and analyze site usage, helping us improve our electronics product offerings and customer service.
Your Choices
You may request access to, correct, or delete your personal data at any time by contacting us via our Contact Us page. You may also opt out of promotional communications by following the unsubscribe instructions in our emails.
Policy Changes
This Privacy Policy may be updated from time to time. Changes will be posted on this page and will take effect immediately.
Contact Information
For any questions regarding this Privacy Policy or your data, please get in touch with us during our business hours.